We are an approved NDIS Provider


Your NDIS Services

CRANES is a registered NDIS provider in New South Wales.

Once you have your NDIS plan you can choose CRANES to be your NDIS service provider.  CRANES will work with you to develop your support plan so that you can receive the services that you need. 


CRANES supports both children and adults to live the life they would like to live.

Accommodation Services

CRANES believes that everyone should have the right to live with who they would like to, where they would like to and to receive the services they need to remain living in their own home.

CRANES offers stability, security and a place to call home within their own community.  The support needs are based around the persons goals. 

Short-Term Accommodation

CRANES can provide short-term accommodation either planned or in an emergency situation. 

This is a home away from home and while it provides a respite effect for the family from the normal day-to-day routines, the most important thing is that it provides the person with experiences, assists in meeting new people and achieving goals.

Community Social and Recreation

CRANES can assist you to meet your goals that are outlined in your plan.  We can help you connect with people of similar interests, reach your goals and help you with your every day life.

Support Coordination

CRANES will help connect you with a service provider and help you find the best way to spend your funds while making sure you are achieving your goals.

Plan Management

CRANES will claim directly from the budgets in your plan to pay your providers on your behalf.

Categories that CRANES is registered to provide:

Improved Living Arrangements

  • Accommodation / tenancy assistance


Assistance with Daily Personal Activities

  • Group centre based activities

  • Participate in community, social and civic activities

Capacity Building

  • Household tasks

  • Plan Management

  • Development of Daily Living and Life Skills

  • Assistance in coordinating or management life stage, transitions and supports

  • Support Coordination

  • Assistance with travel / transport arrangement

  • Assistance with daily life task in a group or shared living arrangement



About the NDIS

What is the NDIS?

The National Disability Insurance Scheme is called the NDIS. The NDIS is a new way for people with a disability under the age of 65 to get the care and supports they need.

The NDIS is for people with a permanent and significant disability which impacts on their ability to take part in everyday activities.  Refer to eligibility for more information.

Supports can be across many areas including accommodation, independence, being involved in the community, and more.

The goal of NDIS is to support people with disability to be supported to live a good life; to live the life that they choose to achieve their goals.

Find more information on the NDIS website www.ndis.gov.au

What is NDIA?

The NDIA or National Disability Insurance Agency is the Federal Government department that is responsible for the administration of the NDIS.

How to determine your NDIS eligibility?

Your eligibility for the NDIS will depend on factors such as your location, age, and whether you meet the requirements for disability or early intervention support.

Find more information on the NDIS website www.ndis.gov.au




NDIS Plan Review

CRANES will assist you with your plan review.  We will help you look at:

  • What worked well in your plan?

  • What did not work so well in your plan?

  • What goals did you achieve?

  • Are there any changes in your personal circumstances?

  • What other questions do you have about how your plan is managed?

  • Would you like to change how you manage your funding?

  • What are your new goals for your next plan?

You may also need to provide assessments or reports for your review meeting, this is to show how your supports that are in your current plan are helping you to achieve your goals.


NDIS Pre Planning Tools

CRANES is currently developing our own pre-planning tools.  Until these are completed you can use the planning tools that are located on the NDIA website.






NDIS Quality & Safeguard Commissioner

The NDIS Quality and Safeguards Commission is a new independent agency established to improve the quality and safety of NDIS supports and services.

They will regulate the NDIS market, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.

What to expect.  They will:
  • Respond to concerns, complaints and reportable incidents, including abuse and neglect of NDIS participants.

  • Promote the NDIS principles of choice and control, and work to empower participants to exercise their rights to access good quality services as informed, protected consumers.

  • Require NDIS providers to uphold participants' rights to be free from harm.

  • Register and regulate NDIS providers and oversee the new NDIS Code of Conduct and Practice Standards.

  • Provide guidance and best practice information to NDIS providers on how to comply with their registration responsibilities including how to provide culturally responsive and appropriate disability supports.

  • Monitor compliance against the NDIS Code of Conduct and Practice Standards including undertaking investigations and taking enforcement action.

  • Monitor the use of restrictive practices within the NDIS with the aim of reducing and eliminating such practices.

  • Lead collaboration with states and territories to design and implement nationally consistent NDIS worker screening.

  • Focus on education, capacity building and development for people with disability, NDIS providers and workers.

  • Facilitate information sharing with the National Disability Insurance Agency (NDIA), state and territory authorities and other Commonwealth regulatory bodies.

For more information or for resources please visit the website: https://www.ndiscommission.gov.au