Children, Youth
& Family Services



A Family Lifestyle Coordinator can assist a family to work through life’s difficult situations by listening, advocating and by referring to appropriate services to assist with accommodation, financial stress and budgeting, domestic violence, mental health concerns, problems at school, legal matters, court support and parenting.

Families living in the Clarence Valley, who have a child aged 0-18 years in their care, even if that care is part time can have a Lifestyle Coordinator visit the family home, or, you can visit our CRANES office in Grafton or Yamba. Our Coordinator will work with you on the issues affecting you and your family and introduce you to information about other services in the community.

There is no cost for this service, the program is funded by the Department of Communities and Justice.

Click here to see a calendar of upcoming workshops and other events.



Parenting Workshops

CRANES Parenting workshops and extended courses assist parents, grandparents and anyone raising a child by providing strategies to reduce stress, manage conflict and to stay connected.

Parenting workshops provide a supportive group environment where experiences are shared, not judged. The workshop facilitators don’t try to “fix” families, instead they provide the latest information on children’s emotional development and communication methods aimed at supporting parents and carers to find what works best for their family.

CRANES parenting workshops cover the Clarence, Bellingen and Nambucca Valleys and the outer Coffs Harbour region. Workshops are held at schools and education facilities, neighborhood centres as well as at our Grafton premises.

CRANES Parenting Workshops are free. Workshops are funded by the Department of Social Services. Depending on the location and venue, there is even free childcare.

Click here to see a calendar of upcoming workshops and other events.



Jacaranda Preschool

Jacaranda is a 36 place preschool located in South Grafton and has been part of the Clarence Valley Community for 50 years.

The preschool operates two rooms, The Gumgali Room which is for the 3 and 4 year olds (two years before they go to school) and the Guri-Guri group which is for the 4 and 5 year olds (the year before they go to school).


The activities and experiences in each of these rooms reflect the needs and development of each age group and the individual children in them.


At Jacaranda Preschool we follow the Early Learning Years Framework (ELYF). We work towards outcomes through play based activities and experiences. Some of these activities and experiences include sensory play, gross motor activities, small worlds, creative and dramatic play, fine motor activities and many, many more! We promote independence in  readiness for school and participate with South Grafton Infants towards the end of each year in their “Preschool Plus Program” (PPP).


We work with families, therapists, early intervention programs and other support services to ensure all children can be included at preschool and we can access additional funding to help achieve inclusion for all children.

Jacaranda preschool is funded under the NSW Government Start Strong initiative. This funding allows for a reduction of fees and makes attending Jacaranda Preschool an affordable option for families.




Playgroups provide families with children under the age of 5, the opportunity to socialise and connect with other families in a safe and caring environment. Through play with our children and time spent with other parents, we can all help each other to explore and understand the world by sharing ideas, everyone has a lot to offer.


Our Playgroups have craft activities, outdoor play, morning tea and fruit and book time. We can also help families to connect to other services within the wider community. Our playgroups create time for families to connect, which builds upon our strong and positive communities.

CRANES playgroups are funded by Department of Community and Justice. and there is no cost to attend, it is all FREE.

Click here to see a calendar of upcoming playgroups and other events.



My Time

MyTime is for parents and carers of children with a disability, developmental delay or chronic medical condition.


It’s a place for you to unwind and talk about your experiences. It’s a world away from appointments and therapy.


MyTime members come from different backgrounds and their children have different abilities and needs. Through talking about their experiences, carers share their varied ways of reacting to and coping with challenges. Members support each other and build relationships, which can lead to an increased sense of belonging and wellbeing.


At MyTime, you will find other parents who really understand what it’s like to have a child with a disability, as well as skilled guidance from facilitators to help you access information and services in your area.

While you attend your group led by a trained facilitator, a play helper will engage your pre-school aged child.



Family Contact Visits

This service provides a trained supervisor and a safe place for children to have contact with parents and significant people in their lives after separation.


For some separated parents, anger, hostility and fear make it difficult for them to manage contact and shared-care arrangements. The advantages of using Supervised Access are that parents do not have to deal directly with each other and a relaxed, safe and neutral environment is provided for children and parents and significant people in their lives.

The service also helps with establishing relationships between children and parents and significant people in their lives when there has been a period of limited or no contact.


An obligation free quote can be provided by contacting CRANES.



Palliative Care Volunteer Support Service

Palliative Care is care that helps people live their life as fully and as comfortably as possible when living with a life-limiting illness.


CRANES Palliative Care Volunteer Support Service is one of the allied health services available to people in Palliative Care in the Clarence Valley.

Palliative Care Volunteers support families in many ways.

A volunteer can make a difference in your life by:


  • Being with a person at home while the one caring for them takes a break, with regular weekly or fortnightly 2 to 3 hour visits

  • Sitting and listening

  • Assisting with transport to appointments

  • Running shopping errands

  • Supporting the activities of daily living through social outings


All Volunteers undertake Palliative Care training, assessment and background checks, and work closely with the Community Nurses.

The Volunteer Support Service is provided at no cost to either the recipient or the family.

To provide this Service, CRANES relies upon community generosity for donations, and funding from NSW Health and Cancer Council NSW.

If you wish to make a donation to this service, please contact us.  All donations are gratefully received.